How to edit the Wheel SMS Tab

The Initial Message box: This message is the text that the person will receive to enter their number, and you can edit it as needed.

Note: This box will show up on a desktop requesting the customer enter 1 plus their 10-digit phone number, on a mobile phone it will direct them to press send in their messages to connect. 

Edited text box: 

The Response Message box: This is your response, and you can edit as you want and need.

We recommend that you thank the customer for connecting and let your customers know how soon they can expect to be contacted.

You can include your website or additional contact information if you like.

This box has a limit of 500 characters.

Edited text boxes: 

At the “Enable Data Validation” you can click there, and you will be enabled to enable data information if you need it.

Data Validation is important for customers who are new to you. When you add Data Validation you will request the customer to validate their first and last name, email address, phone number, and address.

The customer will click on the link that is sent to their phone and update their information and click “validate.” Once this is completed the information you receive will be their correct contact information.

In order to receive the Data Validation link 2 things must happen:

     1. You must enable Data Validation in your whisp.

     2. You must click on “Default Settings” in the upper right corner of the portal and add default Data Validation Verbiage to the box.

For the steps on how to add an image to the Text Response please click here.